Free yourself from real estate related worries!
With one phone call, TOMO-chan will be there for you!
Now Accepting Inquiries!!
We are always waiting for you.
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- Expat & Living Support Guide
Expat & Living Support Guide
1. Unexpected issues arise during daily life in Malaysia
Appliances suddenly break down / Repair requests receive slow responses / Service speed is delayed…
2. Utility payments and administrative procedures are complicated
Payment deadlines are easily missed / Bank account registration is difficult / Unfamiliarity with local systems…
3. Communication with landlords or agents causes stress
Language barriers / Cultural differences / Lifestyle gaps often lead to misunderstandings or disputes…
4. You want to improve your living environment through repairs or small renovations
Garden maintenance or interior redecorating to live more comfortably and create a better atmosphere…
5. Managing your Malaysian property after returning home is challenging
Management contacts are complicated / Service providers are unclear / Response during trouble is uncertain…
- Service Examples
● Proxy payment and administrative support for water, electricity, gas, internet fees, and rent
● Communication, translation, and negotiation support with landlords and real estate agents
● Arrangement of repairs, cleaning, interior coordination, and small-scale renovations
● Mail collection, room inspections, and cleaning during long-term absence
● Coordination of restoration work at move-out and support for deposit settlement
- Management Flow
1. Consultation & Needs Confirmation (Application)
Please contact us via phone, email, or our official form. We will listen to your property situation and preferences, and respond politely in Japanese, Chinese, or English.
2. Service Selection
Based on your property condition and needs, you may choose the necessary support items from our service list.
3. Contract & Payment
After confirming the service details, we will proceed with the contract. Once the initial payment is received, support officially begins.
4. Service Execution & Reporting
We will handle monthly proxy payments and summarize service records in a photo report. You’ll be free from property management stress and can focus on work or family.
5. Ongoing Follow-up & Emergency Response
If sudden issues such as water leaks or equipment failures occur, please contact TOMO immediately. We will arrange a prompt response and aim for the fastest possible resolution.
＊For detailed support information, please visit our official website:
tomo-my.com
- Service Fee
Monthly Fee:RM300 or 8% of the monthly rent(1-year contract, negotiable)
Campaign:Apply by the end of September to receive 10% off your first year.
※Brokerage fees, translation costs, repair charges, labor fees, and transportation expenses will be charged separately.
